As another busy and exciting year flies by ACA Health is pleased to report an increase again in our customer satisfaction results from 87% to 87.4% and after attending the Annual HIRMAA awards in May ACA Health won Best Member Communication and now three years in a row Overall Member Satisfaction Improvement Award. We are very pleased with these results and awards as we strive to enhance our products and services constantly for our members. In July we said goodbye to Barbara who retired and to Janette and Lyndal who have now both had healthy baby girls and are doing well. John has moved on accepting a promotion to become the accountant at the North New South Wales Conference Education Department.
We have also welcomed seven new team members Kylie, Luke, Andrew, Brett, Carmen, Alex (different Alex) and Kate to our team. All of which are looking forward to immersing themselves in the business and providing you with the best possible support.
Like always, at ACA Health we are committed to providing you with excellent service and health cover, making sure that your contributions have the sole purpose of benefiting you. We would also like to thank you for your continued membership and wish you and your family a blessed, happy and safe 2012.
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